Process automation

We help your company's processes move forward with less manual work and greater control.

We analyse how each operation runs, remove unnecessary steps and connect data, tools and owners. We automate repetitive tasks and keep decisions, exceptions and points that need human intervention visible.

See how we manage it
  • n8n
  • Make
  • Workato
  • Microsoft Power Automate
  • UiPath
  • Camunda
  • Temporal
  • Pipedream
  • LangGraph
  • OpenAI
  • Anthropic
  • Google Gemini
  • Amazon Web Services
  • Microsoft Azure
Before automating

We define the complete process, including the decisions and exceptions that usually remain outside the diagram.

We work with the people who run the operation to identify inputs, data, rules, owners and dependencies. This allows us to decide what can be automated, what should still require human judgment and how each execution will be controlled.

100%
  1. A request, event, deadline or signal sets the process in motion.
  2. We gather data, source, history and dependencies to build context.
  3. We assess rules, conditions, thresholds and permissions.
  4. If judgment is needed, a person completes the context, approves or corrects and returns the process to execution.
  5. The system updates, generates, communicates, assigns or synchronises.
  6. We record status, owner, time and evidence.
Outcome

An operating map validated before any automation is developed or configured.

Real operations

Everyday processes in service and operational businesses.

  • Law firm: we prepare the case from the inquiry and leave acceptance and strategy to the lawyer.
  • Surgical clinic: we connect assessment, documentation and follow-up, keeping clinical decisions with the medical team.
  • Vehicle repair workshop: we connect diagnosis, authorisation, parts and handover, keeping technical judgment with the technician.
  • Accounting and tax advisory firm: we complete and organise documentation before the deadline, leaving final review to the advisor.
  • Installation services company: we coordinate the visit, technician, materials, communication, report and billing, keeping on-site exceptions with the coordinator.
  • Real estate agency: we link inquiries, properties, agents and viewings, keeping negotiation with the commercial team.
  • Technical consultancy: we turn accepted proposals into operational projects, leaving scope decisions to management.
  • Insurance brokerage: we connect request, comparison, policy, renewal and claims, leaving recommendations and special risks to the broker.
  • Property management company: we connect incidents, policies, suppliers, communications and invoices, leaving priority and extraordinary expenses to the manager.
  • Recruitment and HR: we coordinate applications, interviews, documentation and onboarding, leaving hiring decisions to the team.
  • B2B manufacturer or distributor: we connect quotation, order, stock, shipment and invoice, leaving special terms to sales and operations.
  • Ecommerce: we connect order, payment, stock, delivery, issues and returns, leaving out-of-policy cases to the team.
Production

The automation is tested, deployed and maintained as part of the operation.

We validate data, permissions, standard scenarios and exceptions before activation. We then monitor runs, alerts and versions to resolve incidents and adapt the system when the rules, tools or process change.

  1. 01We validate

    We check the complete flow before it affects the live operation.

    • Real data
    • Permissions
    • Standard flow
    • Exceptions
  2. 02We activate

    We expand the scope only when each phase works as intended.

    1. Controlled environment
    2. Limited scope
    3. Full operation
  3. 03We monitor

    If something fails, we isolate the affected step without losing context.

    • Alert
    • Owner
    • Correction
    • Retry
  4. 04We maintain

    We adapt the system when the rules, tools or process change.

    • Versions
    • Documentation
    • Recovery
    • Evolution

Every change returns to validation before release.

Next step

We can look at where your work gets stuck today.

Tell us which process takes the most time, who owns it and where it stops. We assess whether it is ready to automate or needs to be written first.

We respond with a reading of your situation, not a closed proposal.

  1. 01

    You tell us about the process

  2. 02

    We find where it gets stuck

  3. 03

    We say what to automate and in what order